DOT SAP Privacy Policy

Privacy Policy Reset Road

Introduction

This DOT SAP Privacy Policy explains how Reset Road protects your information when you complete a DOT-qualified Substance Abuse Professional evaluation. Because these evaluations often include sensitive regulatory and clinical information, we maintain strict confidentiality standards and follow all applicable federal and state laws. Our goal is to ensure that your data remains secure, protected, and handled with integrity throughout every step of the return-to-duty process.

Our Commitment to Privacy

Reset Road

Email: return@resetroad.com

Phone: (818) 253-4818

Website: https://www.resetroad.com

 

 

We understand the importance of privacy when completing a DOT SAP evaluation. Your information is protected under HIPAA and 42 CFR Part 2. We follow all federal requirements to safeguard your personal and health information. For additional federal privacy resources, you may review the US Department of Health and Human Services website and the Substance Abuse and Mental Health Services Administration website.

Information We Collect

This DOT SAP Privacy Policy outlines the specific data needed to deliver your DOT-qualified SAP evaluation and related services. We only collect information required for compliance, documentation, and communication, including:

 

  • Name, contact information, and address
  • Employment or regulatory details required for DOT compliance
  • Information shared during assessments or consultations
  • Payment information used for secure processing
  • We do not collect unnecessary information or use invasive third-party tracking.

How We Use Your Information

Your information is used exclusively to complete your DOT SAP evaluation and support your return-to-duty process. This may include:

 

  • Conducting your SAP assessment and preparing written recommendations
  • Coordinating with your employer or CTPA to meet federal reporting obligations
  • Sending reminders, confirmations, and case updates
  • Processing payment securely
  • Meeting legal obligations required by HIPAA, 42 CFR Part 2, and DOT regulations

We do not sell or rent your information to any outside party.

Confidentiality and Legal Compliance

We keep your information confidential and only disclose it when the law allows or requires it. These situations include a verified court order, a medical emergency that threatens your safety, mandated reporting of suspected abuse or neglect, or regulatory reporting required by federal authorities. HIPAA and 42 CFR Part 2 offer strong protections for individuals completing a substance use evaluation.

Your Rights Under the DOT SAP Privacy Policy

You hold the right to access and correct your information, and you may also request restrictions when the law allows. In addition, you can choose confidential communication through your preferred method and withdraw consent unless the law requires disclosure. If you believe someone violated your privacy rights, you may file a complaint. Furthermore, Reset Road does not retaliate when you exercise these rights.

Data Security

We follow modern, industry-standard security practices to protect all information connected to your DOT SAP evaluation. Measures include:

 

  • SSL encryption for online communication and telehealth
  • Encrypted, access-controlled data storage
  • Limited employee access based on job role
  • Ongoing privacy training for all staff

Your information remains protected throughout the return-to-duty process.

Website and Online Data

Our website collects limited, non-identifying information such as browser type or general location to improve navigation and functionality. We do not collect Protected Health Information through cookies or use third-party advertising trackers. Online forms and payments are encrypted for privacy and safety.

Policy Updates

This DOT SAP Privacy Policy may be updated as laws or best practices change. Revisions will be posted on this page. Continued use of our website or services indicates acceptance of any updates.

Contact Information

If you have questions about this DOT SAP Privacy Policy or how your information is handled, you may contact:

 

Reset Road

Email: return@resetroad.com

Phone: (818) 253-4818

Website: https://www.resetroad.com

Our DOT SAP Privacy Policy Commitment

Reset Road maintains the highest standards of confidentiality and professional care. Whether you are completing a nationwide DOT SAP evaluation, participating in virtual services, or navigating your return-to-duty requirements, we protect your information with diligence, accuracy, and respect.